Door Access

Getting to Where You Need to Go! 

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- As of 3/13/2026, all campus buildings will be locked and will require card access indefinitely. 

- Please remember to carry your DU-issued ID card so you can access campus buildings. Normal building operating hours will not change. 

- If you have trouble accessing the Driscoll building, call our office so we may assist with access. 

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Most buildings on the DU campus use ID card readers to manage entry. Access permissions are set per individual per building based on the needs of the departments/offices located there.

Most major community buildings remain unlocked during regular business hours.

Note: The DU ID Card Office does NOT grant or restrict door access.

 

  • Requesting Door Access

    Need access to a locked space?

    • Contact your supervisor, the head of your department, or that specific building’s Access Coordinator(s).
    • Access Coordinators are assigned by building and can be found listed here.

    For emergency after-hours access, contact Campus Safety directly at 303-871-3000.

  • Residence Hall Access Issues

    Students experiencing issues accessing their residence hall should first contact Housing and Residential Education for assistance.

    Before contacting the ID Card Office, check your card for visible damage.

    Housing & Residential Education

  • Lost or Stolen Cards

    If your card is lost or stolen:

    • Deactivate your card through your eAccounts page.
    • Contact the ID Card Office for a replacement card.
    • If stolen, report your stolen property to Campus Safety or the Denver Police Department. 

    A report of stolen property by police must be presented in order for the Replacement Fee to be waived. 

    Replacement cards can only be issued at the ID Card Office.

  • Card Not Working?

    Card readers are sensitive. If the door does not open:

    • Try swiping again at a different speed
    • Swipe top-to-bottom or bottom-to-top
    • Make sure no other cards are near the reader

    Reader Light Guide

    🔴 Red Light

    • Your card does not have access to that door.
    • Contact your department or Access Coordinator to verify access.
    • If the problem continues, contact the ID Card Office.

    🟡 Yellow Light

    • The reader cannot read the card.
    • This usually means the card is damaged, dirty, or demagnetized.
    • Bring your card to the ID Card Office for assistance. 

    Damaged card replacements cost $15.00. The damaged card must be returned.