Pioneer ID Card

Adjusted Hours: On Thursday, May 6th, the Pioneer ID Card Office will be CLOSED from 12noon to 2pm for staff development.

ATTENTION ALL RTD PASS HOLDERS: RTD is migrating their Pass system to their RTD MyRide App

All existing STUDENTS CollegePass and EMPLOYEE EcoPass cards are no longer accepted.
You must install the MyRide App if you wish to continue using your CollegePass or EcoPass. Full information about the App Passes, as well as instructions for installing the app, creating your account, and activating your Pass can be found here on our page about Transportation Passes.
If you do not have access to a smartphone, please visit the ID Card Office and we can assist you.

The ID Card Office is located in Driscoll South, located at 2050 E. Evans Ave, Denver, CO, 80208.

Our normal Hours are:

Monday-Wednesday: 8am-1pm & 2pm-4:30pm

Thursday: 9am-1pm & 2pm-4:30pm

Friday: 8pm-1pm & 2pm-4:30pm

Please note, a form of photo identification such as a driver’s license or passport is required to pick up your ID card.


The Pioneer ID Card is your official identification while at the University of Denver. All DU constituents including students, faculty, staff and are required to carry their ID card while on campus. Below are key points about obtaining your DU Pioneer ID Card as well as updates regarding ID Office operations.

Do not hole-punch your DU ID Card - the entire card is a computer chip and will cease to function if hole punched, cut, folded, or damaged.

New students, faculty, and staff should submit photos digitally whenever possible. Photo submission instructions can be found here. Once a photo is accepted, you may pick up your card anytime during our business hours. Our office is located in the Driscoll Commons Building, 2050 East Evans Ave Suite 4, Denver CO 80210. If you cannot access the building upon your arrival, call us at 303-871-4545 and we will be able to assist you. If you are an all-online student you may have your ID Card mailed to you; please contact us at for mailing assistance.

The first ID Card for all students, faculty and staff is provided free of charge. Replacement ID Cards are $30, billable by cash, check, or Flex, or if you are student we can add the fee to your student account. Flex is the best option for mailed replacement IDs, and Flex can be added to your card with a credit or debit card at this link. Although replacement cards are $30, mailing of replacement cards is free and does not cost extra.

Students and employees needing a replacement ID Card can visit our office in Driscoll South or can request a mailed replacement card. For more details, click here.

Learn more about using your card


Submit Your ID Photo Online

Click here for instructions

Online Card Management

Through our card management website, you can make Flex deposits, check balances, view transaction history, and more!

Manage Your Card Here

Lost/Stolen ID Cards

Has your card been lost or stolen? Deactivate your card online immediately! Then, visit our office or call/email for a replacement ID Card. Lost cards are $30 to replace.

Deactivate Your Lost/Stolen Card Here

How to Request a Replacement ID Card

RTD Pass Information

Eligible students can get their RTD CollegePass from the ID Office. Passes are free of charge to eligible students.

View the eligibility requirements here