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Shared Services Center

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Employees

New Employees

Welcome to the University of Denver! We're glad you are here. This page is designed to help you through the first week of your employment.

Note- all links will require login to view

First Week Action Items
  • Attend New Employee Orientation .(Orientation is managed by the Department of Human Resources and Inclusive Community )
  • Get your  Pioneer ID card from the Pioneer ID card office.
  • After a successful background check has been completed and the new employee has been hired, new employees will need to:
    • Complete Section 1 of their I-9 by their first day of work. Employee's will receive an email from HireRight to complete this section online.
    • Once Section 1 is completed through HireRight, the employee will need to come to campus to provide Shared Services with their supporting documentation for Section 2 completion. This must be done no later than the 3rd day of employment. No extensions will be granted. Please see the list of acceptable I-9 documents, per the U.S. government, here: Form I-9 Acceptable Documents.
    • All documents must be unexpired and in their original forms. We will not accept photocopies of documents in person or emailed.
    • Shared Services will be located on campus Monday & Fridays from 10am until 1pm in the Driscoll South building entrance. Employees MUST have their student ID to access the building. If you are a new hire you will need to call the ID card office to obtain access to the building and get your DU ID before coming to the I-9 table.
    • If an employee is working outside the Denver area, please email i9.ss@du.edu for instructions on how to complete the entire process remotely. Employee's will need to complete Section 1 on an I-9 form and have an Authorized Representative complete Section 2. Further instruction will be provided upon notification to the I9 email address.
    • If you have any questions, please feel free to contact i9.ss@du.edu.
  • Login to PioneerWeb . Your initial login information is your DU ID number (found on your DU ID card) and your date of birth in the 8 digit (MMDDYYYY) format. While you are logged in, you can take care of the following action items:
    • From the Employee tab, along the right under Administrative Processes > Employment Actions > Orientation/Onboarding, you will find the New Hire Checklist & New Hire Learning Activities Checklist produced by the Department of Human Resources and Inclusive Community. Review these with your supervisor.
    1. Enroll in direct deposit for your payroll checks.
    2. Complete your W-4 to ensure that payroll taxes are withheld appropriately. 
  • Benefited employees should complete and turn in benefits enrollment forms which they received in New Employee Orientation.
  • Login to the Shared Services Knowledge Base . This is where you will find answers to most of your questions along with our support ticket form where you can get help from a Shared Services Specialist. 
Information for International Employees (students, post-docs, and visiting professors)

Prior to receiving your first paycheck from the University, international employees should contact Payroll Services (303-871-2914) to schedule an appointment to determine your tax residency for employment tax purposes.

If you do not already have a Social Security card you must apply for one prior to your appointment. Information regarding this process can be found on the International Student and Scholar Services website.

We're here to help

Browse our knowledge base for help with frequently asked questions or
submit a request with a Shared Services Specialist
(Login required for employees)

Contact Us
sharedservices@du.edu
Phone: 303–871-7420
Fax: 303–871-2143
www.du.edu/sharedservices
M - F 8am - 4:30pm