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New Employees

Welcome to the University of Denver! We're glad you are here. This page is designed to help you through the first week of your employment.

Note- all links will require login to view

First Week Action Items
  • Attend New Employee Orientation .(Orientation is managed by the Department of Human Resources and Inclusive Community )
  • Get your  Pioneer ID card from the Pioneer ID card office.
  • Make sure you have completed both steps 1 & 2 of the I-9 process. Identification for part 2 can be brought in to the Shared Services Office any time during regular business hours. You can also bring these forms in to our satellite locations. (helpful hint- if you need to turn in completed benefits registration forms, you can bring them with you as well).
  • Login to PioneerWeb . Your initial login information is your DU ID number (found on your DU ID card) and your date of birth in the 8 digit (MMDDYYYY) format. While you are logged in, you can take care of the following action items:
    • From the Employee tab, along the right under Administrative Processes > Employment Actions > Orientation/Onboarding, you will find the New Hire Checklist & New Hire Learning Activities Checklist produced by the Department of Human Resources and Inclusive Community. Review these with your supervisor.
    1. Enroll in direct deposit for your payroll checks.
    2. Complete your W-4 to ensure that payroll taxes are withheld appropriately. 
  • Benefited employees should complete and turn in benefits enrollment forms which they received in New Employee Orientation.
  • Login to the Shared Services One Stop Answer Shop . This is where you will find answers to most of your questions along with our support ticket form where you can get help from a Shared Services Specialist. 
Information for International Employees (students, post-docs, and visiting professors)

Prior to receiving your first paycheck from the University, international employees should contact Payroll Services (303-871-2914) to schedule an appointment to determine your tax residency for employment tax purposes.

If you do not already have a Social Security card you must apply for one prior to your appointment. Information regarding this process can be found on the International Student and Scholar Services website.

We're here to help

Browse our knowledge base for help with frequently asked questions or
submit a request with a Shared Services Specialist
(Login required for employees)

Contact Us
[email protected]
Phone: 303–871-7420
Fax: 303–871-2143
M - F 8am - 4:30pm