Meet Our Team

We're here to help.

We recognize that the last few weeks have generated a lot of questions and uncertainty surrounding the changes implemented by DU to safeguard our community. We want to assure you that even though the majority of our staff are working remotely, and in-person counseling and front desk services are very limited, we are still open and available to help!

How to Contact Us:

We are keeping our regular business hours of 8:00am-4:30pm, Monday-Friday (MST). While our response times may be delayed, we are responding to all inquiries as quickly as we can. Email is the the most efficient way to communicate with our office. If you have a question, please send it to finaid@du.edu.

> Frequently Asked Questions

Communication policy

Email is the standard method of communication used by our staff. All financial aid-related emails will be sent to your @du.edu address, so please be sure to monitor your DU email account regularly for important information, requests and notifications.

Once you are enrolled at DU, we can only send financial aid updates and notices to you, the student. In accordance with the Family Educational Rights and Privacy Act (FERPA), your account will not be discussed with anyone else—including parents, guardians, family members and friends—unless you give us explicit information to speak with them. If you wish to release your student records, you must complete a Confidential Student Record Information Release. Find more information about FERPA on the Registrar's website.

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