Frequently Asked Questions

We recognize that there are a lot of questions and uncertainty surrounding the changes implemented by DU to safeguard our community. We want to assure you that even though the majority of our staff are working remotely, and in-person counseling and front desk services are very limited, we are still open and available to help!

How to Contact Us:

We are keeping our regular business hours of 8:00am-4:30pm, Monday-Friday (MST). While our response times may be delayed, we are responding to all inquiries as quickly as we can. Email is the the most efficient way to communicate with our office. If you have a question, please send it to finaid@du.edu.

Have questions about registration or dropping a class? Review the Registrar's FAQs.

Find a full list of FAQs and updates related to COVID-19 on the DU Coronavirus page.

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