Frequently Asked Questions
Have a question that isn't answered below? Call us at 303-871-4020, email us at email@example.com, or drop by University Hall room 255. To ensure the health and safety of our students and staff, masks are required in the financial aid office regardless of vaccination status.
New Office Hours:
- Phone and email:
- M, T, W, F: 8:00 a.m. - 4:00 p.m. MT
- Th: 10:30 a.m. - 4:00 pm MT
- Drop-in appointments:
- M, T, W, F: 8:00 a.m. - 4:00 p.m. MT
- Closed Thursdays
Find a list of FAQs and updates related to COVID-19 on the DU Coronavirus page.
Prospective Undergraduate Students:
What do I need to submit to apply for financial aid for the fall of 2022?
To be considered for all types of aid available, prospective undergraduate students should submit both the 2022-23 FAFSA and CSS Profile. The FAFSA determines your eligibility for federal financial aid, and the CSS Profile determines your eligibility for need-based aid from the University of Denver.
- What are DU's school codes?
What's the deadline to apply?
The priority deadline to apply for aid at DU depends on when you applied for admission:
- Early Decision I and Early Action Applicants: November 15th
- Early Decision II and Regular Decision Applicants: February 1st
- Transfer Applicants: rolling (apply for aid at the same time you apply for admission)
Applying by the priority deadline means you'll receive your financial aid offer soon after your admission decision. If you miss the deadline, that's OK! Just submit your application as soon as possible—we send aid offers on a weekly basis to students who apply for aid after these deadlines.
I submitted my FAFSA and/or CSS Profile. Has DU received it?
We can't begin loading 2022-23 FAFSAs and CSS Profiles into our system until mid-October, but you'll receive an email once we've loaded your application to your account. If by early November you haven't received an email from our office but believe you should have, please contact us.
Will I need to submit any other documents?
Maybe—some students will be selected by the U.S. Department of Education for a process called verification, and some students will have conflicting information between their FAFSA and CSS Profile. In both circumstances, we need additional documentation before we can generate a financial aid offer.
In late October, we'll begin notifying students via email if additional information is needed. Keep an eye on your inbox!
When will I receive my financial aid offer?
If you complete your financial aid application by the priority deadline and are admitted to the University of Denver, you can expect to receive your aid offer via email soon after your admission decision. A packet of information will also be mailed to you.
The timeline for receiving your financial aid offer will depend on when you applied for admission:
- Early Decision I Applicants: Early December
- Early Action Applicants: Late December - Late January
- Early Decision II Applicants: Mid-February
- Regular Decision Applicants: Late February - Late March
If you're a transfer student and have completed the financial aid application process, we'll send you an aid offer 2-3 weeks after you're admitted to DU.
I'm being asked to have my "noncustodial parent" submit a CSS Profile application. Why?
The University of Denver's policy is to require financial information from both biological/adoptive parents of students when applying for financial aid. While only the custodial parent must supply information on the FAFSA, both parents must supply information on the CSS Profile, which means for students whose parents are divorced or separated, the noncustodial parent must submit a separate CSS Profile.
I don't have any contact with my noncustodial parent. What should I do?
We know that extenuating circumstances may make it impossible to obtain noncustodial parent information. If your noncustodial parent's whereabouts are unknown or if there are other extenuating circumstances, complete and submit the Noncustodial Profile Waiver Request, and a member of the Financial Aid Appeals Committee will contact you with next steps.
2021-22 Financial Aid Offers:
When will I receive my financial aid offer?
All students must be admitted to the University in order to receive a financial aid offer. If we've requested additional documentation after you applied for aid, you must submit those documents and an advisor must review your file before a financial aid offer can be generated.
- Current DU students: We send financial aid offers on a weekly basis to students who have just completed the application process. Haven't received yours yet? Be sure you don't have any outstanding requirements listed on the Student tab of PioneerWeb.
- Prospective undergraduate students - winter 2022 starts: We send financial aid offers on a weekly basis to students who have been admitted and have completed the financial aid application process.
- Prospective graduate students - winter 2022 starts: We send financial aid offers on a weekly basis to students who have been admitted to a graduate program and have applied for aid.
- Prospective graduate students - spring or summer 2022 starts: We'll begin sending financial aid offers in January.
I won't be enrolled in all of the quarters/semesters listed on my financial aid offer. What should I do?
If you're graduating early or will not be enrolled in all of the terms listed on your aid offer, please complete an enrollment adjustment form so we can adjust your aid to reflect your intended enrollment.
- What else do I need to do to receive my aid?
How to I reduce or cancel a loan I already accepted?
If you've already accepted a loan in PioneerWeb and now wish to cancel it or reduce the amount you accepted, send us an email.
- What is my tuition rate for the 2021-2022 academic year?
- I don't think the cost of attendance listed on my financial aid offer is correct. What should I do?
I've been awarded a private scholarship. Is there anything I need to do?
Yes. If you've been awarded a private scholarship from an organization outside of DU, please report it so we can add it to your financial aid account.
The COVID-19 pandemic has affected my family’s financial situation. Can I submit an appeal for more financial aid?
Yes. If you are an undergraduate student and your family has experienced a loss or reduction in wages or employment, you can submit an appeal for re-evaluation of your financial aid offer. Learn more >>
The Student Assistance Fund is also available to all currently enrolled students (undergraduate and graduate) who are unable to meet immediate, essential expenses because of temporary hardship related to an unexpected situation. Visit Student Outreach and Support for more information.
How will my financial aid be affected If I chose to exercise the Pass Plus/Pass/No Pass grading option for a class?
Choosing the Pass Plus/Pass/No Pass option has no impact on your GPA or cumulative course completion rate, which means it will not affect your requirements to maintain satisfactory academic progress (SAP). Courses for which you receive a standard grade will still be counted in SAP calculations.
How do I apply for the Higher Education Emergency Relief (HEERF) Grant?
Find eligibility and application information on the financial aid website.
What changes have been made to federal student loans?
For more information on the changes the U.S. Department of Education has made to federal student loans, please visit StudentAid.gov.
I'm an undergraduate student. Do you have a list of additional private scholarships I can apply for?
Various entities not affiliated with DU offer an array of scholarship opportunities. These sources can include community organizations as well as women's, ethnic or religious organizations. Many of these opportunities are not broadly advertised, so be sure to speak with any such organizations near you, particularly those you're already affiliated with, to see if they offer scholarship funding.
We also have a list of the most common private scholarship search engines on our website.
I'm a graduate student. Do you have any scholarships I can apply for?
Most available scholarships are merit-based and are awarded by individual academic departments. For many merit-based scholarships, you're automatically considered when you apply for admission. Some, however, will require a separate application. Contact your academic department for more information on DU scholarship opportunities.
Various entities not affiliated with DU also offer an array of scholarship opportunities. These sources can include community organizations as well as women's, ethnic or religious organizations. Many of these opportunities are not broadly advertised, so be sure to speak with any such organizations near you, particularly those you're already affiliated with, to see if they offer scholarship funding. We've included some of the most common private scholarship search engines on our website.
Are there any DU scholarships for my specific major?
There are over 500 gift and endowed scholarships awarded every year to current undergraduate students by academic departments on campus. The majority of these scholarships are available to students entering their second, third or fourth year at the University after they’ve taken classes in their chosen major. To be considered for one of these scholarships, students must submit the Departmental Scholarship Application, which opens in the spring each year. A majority of departmental scholarships require financial need, so you should apply for financial aid prior submitting the departmental scholarship app. (Please note the departmental scholarship application for the 2021-22 academic year closed on April 9th.)
Where should my private scholarship check be mailed?
The check can be sent to the following address:
University of Denver
Office of Financial Aid
2197 S. University Blvd.
Denver, CO 80208
The scholarship provider should write the check out to the University of Denver and include your name and DU ID in the memo. If the organization has a specific way they would like the scholarship applied (split evenly over the academic year or a specific quarter), please have them include that information with the check.
How will my private scholarship be applied onto my account?
Once we receive the scholarship, we'll see if the organization sent information on how they want the funds to be applied. Some organizations want it to be applied evenly over the academic year while others would like it to be applied to one quarter specifically. Unless otherwise specified, we'll split the scholarship evenly over the fall, winter, and spring quarters.
My private scholarship hasn't been applied to my account. What should I do?
We may have not received your scholarship check yet. Please contact your scholarship organization directly to confirm they have sent the check and verify it has been sent to the correct address.
I have an outside organization asking for information for a private scholarship. What should I do?
- If the organization is asking for an enrollment verification, please contact the Office of the Registrar at 303-871-4095 or firstname.lastname@example.org, or request enrollment verification through PioneerWeb.
- If the organization is asking for a copy of your bill, please log in to DUPay to find your most recent statement. Contact the Bursar's Office at 303-871-4944 or email@example.com for more information.
- If the organization is asking for specific information about your financial aid, please email the request to firstname.lastname@example.org. We can't provide any FAFSA data or aid eligibility information to a third party without your written consent, so we'll reach to you to obtain authorization. Please submit requests at least two weeks prior to the organization's deadline (if applicable).
2197 S. University Blvd.
Denver, Colorado 80210
M, T, W, F: 8am-4:00pm
FAFSA Code: 001371
CSS Profile Code: 4842