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Your Bill & Receiving Your Aid

Billing Process

The Bursar's Office is responsible for billing and will assess charges to your student account such as tuition, fees, housing and meal plans. Bills are sent on a monthly basis.

For the spring quarter:

  • Initial bills were sent on March 1
  • The due date for that bill is March 22

The initial bill lists tuition, fees, housing (if living on campus) and any other charges you have for the spring quarter, as well as your authorized financial aid. In order for aid to be "authorized," it must be accepted and all requirements completed. Be sure to check PioneerWeb—any item with a red flag in the "Financial Aid Requirements" box requires additional action, and the award associated with that requirement will not appear as a credit on your bill until that item is satisfied.

When to Expect Your Financial Aid

Spring Quarter

Federal regulations prohibit institutions from disbursing financial aid any earlier than 10 days prior to the start of the term. The first day of classes for spring quarter is April 1st, which means your financial aid will disburse to your DU student account and pay toward your charges on March 22nd (as long as all financial aid requirements have been satisfied). Refunds will be generated on March 26th.

2018-19 Disbursement & Refund Dates

Term Disbursement Date Expected Refund Date
2018 Fall Quarter Aug. 31, 2018 Sept. 4, 2018
2019 Winter Quarter Dec. 28, 2018 Jan. 2, 2019
2019 Spring Quarter March 22, 2019 March 26, 2019
2019 Summer Quarter June 14, 2019 June 18, 2019
student studying on wall

Financial Aid Refunds

If your financial aid is more than the total of your charges, you may be eligible for a refund to pay other non-billable expenses. Refunds are typically generated by the Bursar's Office 2-3 business days after disbursement. We recommend setting up direct deposit in order to expedite the receipt of your refund.

To set up direct deposit for refunds:
  1. Log into PioneerWeb.
  2. Go to the Student tab.
  3. Click on the "Direct Deposit Info" link (located in the My Statement/Payment box).

A note about Parent PLUS loans:

If your parent borrowed a Parent PLUS loan, any refund owed will be sent directly to the parent via mailed check. However, if the student's financial aid (without the PLUS loan) is greater than the bill, those excess funds will first be refunded directly to the student. The additional PLUS loan amount will be refunded to the parent unless otherwise requested.

If you wish to have the refund from a Parent PLUS loan sent to the student instead of the parent, please contact our office to make that request.