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Understanding Your Award & Next Steps

After you apply for financial aid, you'll receive an email when your financial aid award is available for you to view online. Use the following resources to help understand your award and determine the next steps you need to take in order to secure your financial aid.

When to Expect Your Award Letter

When you receive your award letter depends on when and how you applied. See below for an estimate as to approximately when you can expect to receive word on your financial aid award.

  • Early Decision I applicants: Early December
  • Early Action applicants: Mid-December
  • Early Decision II applicants: Late February
  • Regular Decision applicants: Early March
  • Transfer students: Rolling basis after admission
  • Current students: Early June

We continue to send award letters on a weekly basis to students who recently submitted the FAFSA or were recently admitted to DU.

students in class

How to view your award letter:

Newly admitted first-year students:
  1. Log into your Application Status page.
  2. Click on "View Update" at the bottom of the page.
Transfer and Current DU students:
  1. Log into PioneerWeb. If this is your first time logging in, your password will be your 6-digit birth date in the MMDDYY format.
  2. Go to the Student tab.
  3. Click on "View a PDF of Award Letter".
  4. Select the 2018-19 Aid Year from the drop-down menu.



  • Guide to Your Financial Aid Award: Our financial aid award guide is available to ensure you fully understand your rights and responsibilities as a recipient of financial aid at DU.
  • Estimated Billing Worksheet: Use the estimated billing worksheet to get an idea of what your balance due will be each quarter after your financial aid has paid to your DU student account.
  • Award Comparison Worksheet: Compare the aid and costs for DU with those of other schools you've been accepted to.
  • Next Steps Checklist: This worksheet will help you determine your next course of action now that you've received your financial aid award letter.

Next Steps

Once you review your financial aid award, there are additional steps you need to take to receive your aid.

  • Accept/Decline Your Awards

    In order to receive any type of aid, it must be accepted in PioneerWeb. To view and accept or decline the financial aid offered to you:

    1. Sign into PioneerWeb.
    2. Go to your Student tab.
    3. Click on "View and Accept Award Offer" in the "Financial Aid Awards" box.
    4. Select the 2018-2019 Aid Year from the drop-down menu.
    5. Click on the "Terms and Conditions" tab, review and click "Accept".
    6. Click on the "Accept Award Offer" tab.
      1. Choose "Accept" or "Decline" in the drop-down menu next to each award (most DU scholarships will already be accepted on your behalf).
      2. If you wish to only accept a portion of a loan, type that amount in the "Accept Partial Amount" box. Remember that any amount you accept will be split evenly over your terms of enrollment—i.e. fall, winter and spring quarters.
  • Complete Loan Requirements

    If you accepted a Direct Subsidized or Unsubsidized loan and are a first-time borrower, there are additional steps you must take to secure that funding:

    1. Sign into using your Federal Student Aid ID. Then,
    2. Complete Entrance Counseling, and...
    3. Complete the Loan Agreement for a Subsidized/Unsubsidized Loan (MPN).
  • Apply For an Additional Loan (if needed)

    If you need to apply for an additional loan to help cover your costs, a Federal Parent Plus Loan or a Private Education Loan is available.

    Learn More

  • Sign Up for a Payment Plan

    DU offers a no-interest payment plan that may help you cover a portion of your bill. Utilizing this plan can reduce the amount you may need to borrow in loan funding.

    Visit the Bursar's Office to learn more.

  • Sign Up for Direct Deposit

    If your financial aid is more than the total of your charges, you'll receive a refund from the Bursar's Office. To expedite your refund, we recommend setting up direct deposit through PioneerWeb.

    1. Sign into PioneerWeb.
    2. Go to the Student tab.
    3. Click on the "Direct Deposit Info" link in the "My Statement / Payment" box.
    4. Select "Insert New".
    5. Enter bank account information. Please refer to a check to fill out the bank routing number and account number information.
    6. Check the "Student Refund/Accounts Payable" box.
    7. Save.
  • Accept or Waive DU's Health Insurance Plan

    Most students are automatically enrolled in the Student Health Insurance Program. If you are covered by another health insurance plan, you may waive participation in this program. To accept or waive DU's health insurance...

    1. Sign into PioneerWeb.
    2. Go to the "Student" tab.
    3. Click on the "Accept/Waive Health Insurance" link in the "Advising and Registration Tools" box.

    Visit the Health & Counseling Center to learn more.



Financial Aid