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Undergraduate Financial Aid

Managing Your Aid

Your Bill and Receiving Your Aid

Billing and Financial Aid Disbursement

When to expect your bill:

Starting with the 2018 fall quarter, the Bursar's Office will send bills on a monthly basis, and the due date will always be the 22nd of the month.

For the fall quarter:

  • Initial bills will be sent on August 1st*
  • The due date for that bill will be August 22nd*

Your initial bill will list tuition, fees, housing (if living on campus) and any other charges you have for the fall quarter, as well as your authorized financial aid. In order for aid to be "authorized," it must be accepted and all requirements completed. Be sure to check PioneerWeb—any item with a red flag in the "Financial Aid Requirements" box requires additional action, and the award associated with that requirement will not appear as a credit on your bill until that item is satisfied.

When to expect your financial aid:

Federal regulations prohibit institutions from disbursing financial aid any earlier than 10 days prior to the start of the term. The first day of classes for fall quarter is September 10th, which means your financial aid will disburse to your DU student account and pay toward your charges on August 31st (as long as all financial aid requirements have been satisfied).

Your financial aid will not pay until after the due date of the bill. That's OK! The Bursar's Office will not begin assessing late fees for unpaid balances until September. Just be sure your financial aid and any payment you make covers the bill by September 1st. Use our estimated billing worksheet to get a better idea of what you might owe. 

*Important Information for New Students

Because new students don't register for classes until Discoveries Orientation, initial bills will not be sent until September 7th, and the due date for that bill will be September 21st. If you're a new student, you can expect your aid to disburse to your student account and pay toward your charges 1-2 days after you receive your bill.

Financial Aid Refunds

If your financial aid is more than the total of your charges, you may be eligible for a refund to pay other non-billable expenses such as books and personal expenses. Generally, refunds will be generated by the Bursar's office 2-3 business days after disbursement. For the fall quarter, the estimated refund date is September 4th. In order to expedite the receipt of your refund, we recommend setting up direct deposit.

To set up direct deposit for refunds:

  1. Log into PioneerWeb.
  2. Go to the Student tab.
  3. Click on the "Direct Deposit Info" link (located in the My Statement/Payment box).

A note about Parent PLUS loans:

If your parent borrowed a Parent PLUS loan, any refund owed will be sent directly to the parent via mailed check. However, if the student's financial aid (without the PLUS loan) is greater than the bill, those excess funds will first be refunded directly to the student. Then, the additional PLUS loan amount will be refunded to the parent unless otherwise requested. If you wish to have the refund from a Parent PLUS loan sent to the student instead of the parent, please contact our office to make that request.

Upcoming Disbursement and Refund Dates:


Disbursement Date

Expected Refund Date

2018 Fall Quarter

August 31

September 4

2019 Winter Quarter

December 28

January 1

2019 Spring Quarter

March 22

March 26

2019 Summer Quarter

June 7

June 12

Learn more about billing, tuition due dates and payment options through the Bursar's Office.