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Parking & Mobility Services

Parking and Mobility Services

Mobility

Campus Shuttle

DU Shuttle Service is Resuming

On Monday, May 11, 2020, the DU Campus Shuttle will resume operation. It will operate as an On-Demand service, from 7:00AM to 4:00PM, with a one hour break, Monday through Friday. You must use the Tripshot app to reserve a seat. We will review ridership weekly to determine if further adjustments should be made.

Shuttle Service Update

After a competitive selection process, DU has contracted with MV Transportation to provide the Campus Shuttle service. The service hours will be from 7AM to 7PM, Monday through Friday. This shuttle will operate during Autumn, Winter and Spring quarters, with two, 12 (+ 2 wheelchair) passenger buses. During the first few weeks, there will be two fixed routes. The East route will have three stops, the West Route will have six stops. See the route maps below. The shuttle will continue operating during off the quarter periods, but with reduced vehicles and hours.

About

Users will need download the Tripshot rider app to their mobile device, using their DU email, ending with "@du.edu" or "@law.du.edu". During the start-up phase, showing your photo DU ID card will allow you to board.

The app will allow you access the ETA of the bus to your pick up stop as well as to your destination stop. It will also will allow you to book on-demand service, that will take you to additional stops both on campus, and off campus. We will initiate on-demand service a few weeks after the fixed route service resumes. The rider app is a powerful tool and we'll describe more its features as we progress.

How the Shuttle Works

  • Free! Offered at no charge to campus riders with a valid DU Email!
  • Download the Tripshot rider app from your phone's app store.
    • Use this QR code on your mobile device to get the app.
      QR code for mobile devices
  • Type in your Service Name, which is DUSHUTTLE.
  • Select Sign Up and enter your valid DU Email.
  • Check your email.
  • Click the link in your DU Email and set up your account
  • Open the Tripshot app and sign in.

How To Ride the Shuttle

  • Open the TripShot rider app.
  • Tap on the three-bar menu icon on the top left.
  • Tap on the Pay option in the menu (there is no cost to those registered with their DU Email).
  • When the shuttle is roughly 30 meters or less away, tap on that shuttle route name to generate a boarding code.
  • Use that code when you board the shuttle.

Shuttle Stops

West Route - Operates from 7:00 AM to 7:00 PM, Monday - Friday

  1. RTD University Station
  2. Centennial Towers
  3. Nagel Hall
  4. Physics Building and Seeley Mudd Crosswalk
  5. Newman Center for the Performing Arts
  6. Parking Lots H1/H2
  7. Nagel Hall
  8. Centennial Hall

 Shuttle West Route Map

East Route - Operates from 7:00 AM to 4:30 PM, Monday - Friday

  1. RTD University Station
  2. AOB
  3. Mary Reed Building
  4. AOB

 campus shuttle east route

On-Demand Route - Operates from 4:30 PM to 7:00 PM, Monday - Friday

Riders must use the app to ride the On Demand route! It is the only way to notify the driver of a rider, provide routing of the bus to riders, direct riders to the stop location, and give riders an alert that the bus is at the stop. If riders want a guest to ride with them, they can add more riders when they request the trip.

The East Route bus will change to the On-Demand bus at 10:15 AM. Rides can be reserved until 6:30 PM, to allow a ride to be completed before 7:00 PM.

  • English Learning Center – 1958 S. Josephine St.
  • Five Guys Restaurant – 2150 S. Colorado Blvd.
  • High and Evans RTD Stop (Fisher Early Learning Center)
  • International House – 2200 S. Josephine St.
  • King Soopers Market – 2750 S. Colorado Blvd.
  • Maria Empanada Restaurant – 1298 S. Broadway
  • Mass Communications – 2490 S. Gaylord St.
  • Safeway Market – 2150 S. Downing St.
  • Stella's Coffee – 1476 S. Pearl St.
  • Shwayder Art Building Bus Loading Zone - 2121 E. Asbury Ave.

DU shuttle on demand map

Open a Google Map with these On-Demand stops marked on it.

FAQ
  1. How do I sign up?
    1. Download the Tripshot rider app from your phone's app store.
    2. Type in your Service Name, which is DUSHUTTLE.
    3. Select Sign Up and enter your valid DU Email.
    4. Check your email.
    5. Click the link in your DU Email and set up your account
    6. Open the Tripshot app and sign in.
  2. How do I pay for the shuttle?
    As a student, faculty or staff of the University of Denver, you have access to unlimited, ​FREE rides.
  3. What is the bus route schedule?
    There are 2 shuttle routes which run a west and an east route around the DU campus. The vehicles run from 7 am to 7 pm. Please check the maps above for pick up and drop off locations around the DU campus as well as route information.
  4. Is this route available to members of the public?
    This service is currently only offered to DU students, faculty and staff that schedule a ride with the Tripshot rider app.
  5. What if I need ADA accommodations?
    Both of the routes are wheelchair accessible.
  6. Is there WiFi?
    No, at this point the shuttles do not have WiFi.
  7. Is there a bike rack?
    No, at this point the shuttles do not have bike racks.
  8. How does the shuttle work?
    Schedule your start and end stops using the Tripshot rider app.
  9. How can I give feedback?
    You can contact MV Transportation at 303-961-6403. This feedback goes directly to the MV Transportation team, who are working to optimize your route and ride experience. You can also contact MV Transportation via email: DUshuttle@mvtransit.com. Please see the Feedback and Contact section of our website if you want to communicate with Parking & Mobility Services.
  10. What do I do if I left something on my Shuttle?
    You can contact MV Transportation at 303-961-6403 or email: DUshuttle@mvtransit.com They can search the vehicle you rode for any lost items. Their team can check if any items were turned in by their driver as lost, at their offices. Please note: MV Transportation is not responsible for lost or stolen items on their vehicles.