HRIC Directory

The Human Resources & Inclusive Community department reports to the Chancellor's Office. The department includes seven divisions including Employment Services, Benefits, Employee & Labor Relations, Talent Acquisition & Development, HR Strategy, Compensation and Community + Values (C+V). See below for more information about the HRIC staff:

View our org chart and contact information below:

HRIC Org Chart


Meet the HRIC Teams

  • Vice Chancellor for HRIC
    Jeff Banks

    Jeff Banks

    Vice Chancellor, Human Resources

    The Vice Chancellor (VC) of HRIC has responsibility for planning, developing, and implementing University initiatives and strategies that support employee engagement, inclusive excellence, and developing exceptional talent and strategic partnerships for the University. In addition, the VC manages the delivery of HRIC’s strategic plan, assuring alignment with the University and its divisions, development and implementation of HR policies, workforce planning and retention strategies, organizational development and training initiatives, compensation, benefits and retirement, performance management, employee relations, and reporting and metrics to promote University effectiveness.

    Cassy Kutches Photo

    Cassy Zapotocky

    Executive Assistant to the VC, Human Resources

  • Benefits

    The Benefits team serves as the main point of contact for all benefits-related questions. The University is proud to offer a comprehensive and competitive benefits package to all qualified employees. Benefits include a tuition waiver, medical insurance, and a variety of voluntary offerings.

    Lloyd Moore

    Director, Benefits Compliance & Operations

    Prior to my time at DU, I spent fifteen years in progressive roles in Human Resources at the Auraria Higher Education Center, followed by five years as the Assistant Director of Benefits Services at Metropolitan State University of Denver. I have served on the board of the Rocky Mountain College and University Professional Association for Human Resources (Rocky Mountain CUPA-HR) and as a trustee for the Colorado Higher Education Insurance Benefits Alliance Trust (CHEIBA Trust), a benefit-purchasing consortium made up of nine higher education institutions in Colorado. I am committed to serving all members of the DU community by developing, implementing, and supporting effective benefit programs that promote health & wellness and positive employee morale in alignment with the University's missions and goals.

    Linzy Coffey

    Wellbeing Program Manager

    Stephanie Trujillo

    Benefits Program Manager

    Zemzem Said

    FAMLI Leave Coordinator

    Alvaro Ramirez

    Benefits Specialist

    Freya Rivera

    Benefits Specialist

  • Community + Values (C+V) Graduate Fellows

    Emma Anderson

    Graduate Fellow, C+V

    Olivia Daigle

    Graduate Fellow, C+V

    Berfin Kalayci

    Graduate Fellow, C+V

    Kadijha Kuanda

    Graduate Fellow, C+V

    Kim-Chi Pham

    Graduate Fellow, C+V


  • Compensation

    Compensation is one of many factors when considering employment at an organization. Here at the University of Denver, we strive to stay competitive within the higher education market by utilizing market data from reputable sources both specific to higher education and the private sector.

    Dave Leiker

    Director of Compensation

    Sarah Childs

    Compensation Analyst

    Abby Montgomery

    Compensation Analyst (Part-Time)

    Sara Muniz

    Compensation Analyst (Part-Time)

  • Employment Services

    Shaunda Norman

    Director of HR Operations & Data Analytics

    Kaylyn Sanderson

    Manager of Employment Services

    Jennifer Taylor

    Employment Specialist

  • HR Partners

    The HR Partners are a team of dedicated employees serving as liaisons between HRIC and the various academic and non-academic divisional units within the University. In consultation with divisional leaders, they provide guidance and support on HR matters related to talent management, including workforce planning, recruiting, on-boarding, and more. Additionally, the HR Partners are available to assist all DU employees in understanding University policies and the collective bargaining agreement, as well as in addressing a variety of work and performance related matters.

    Jim Noone

    Director of Employee & Labor Relations

    Michael Bartalo

    Lead Human Resources Partner

    Sarah Manzaneres

    Human Resources Partner II

    Shawn McVey

    Human Resources Partner II

    Natalie Swanson

    Human Resources Partner II

    Brittany Menn

    Student Employment Human Resources Partner

  • HR Strategy

    Shahira Qudrat

    Director of HR Strategy & Planning

  • Talent Acquisition & Development

    Talent Acquisition & Development partners with faculty and staff on talent sourcing, selection, hiring processes and employee orientation. This department also facilitates professional development through strategic consulting, professional coaching, career planning, and mediation services, as well as coordination of the New Hire Orientation program. The team also focuses on empowering employees with specific skills to drive better business performance by offering competency-based in-person and virtual classes on topics such as management and supervisory skills, communication, team-building, organizational development, and technical skills. We strive to serve employees, managers, leaders, and teams in a fulfilling employment experience focused on supporting the University's mission and advancing DU's strategic plan.

    Ken Pinnock

    Director of Talent Acquisition & Development
    Phone: 303-871-7511

    With the increasing need to engage and retain talent within the University, the People Development division of Human Resources has made great progress in our efforts to ensure DU employees have the opportunity to access professional development tools. As the Director of People Development, I oversee this initiative and focus. My background covers all facets of HR, ranging from consulting to field work to training and presenting locally, nationally, and internationally. In my free time, I am a volunteer ski instructor for the National Sports Center for the Disabled in Winter Park.

    Craig Miller

    Associate Director of Talent Acquisition & Development

    Paula von Kretschmann

    Learning Consultant, Talent Acquisition & Development
    Phone: 303-871-7511

    Andrea Groth

    Employee Experience Coach, Talent Acquisition & Development
    Phone: 303-871-3517

    Kirsten Crissman

    Recruiter, Talent Acquisition & Development

    Grace Vigliotti

    Senior Recruiter, Talent Acquisition & Development

    Celeste Klug

    Coordinator, Talent Acquisition & Development