Health and Family Resources

Cigna Total Behavioral Health Program

Cigna members can access the Happify and iPrevail apps, which offer behavioral health solutions to help build greater resilience, as well as cope with stress, anxiety and depression.

  • Happify

    The Happify app supports emotional health needs across the continuum from wellbeing and prevention to diagnosable mental health conditions. Designed to fit into an individual's busy life with personalized bite-size activities, Happify offers more than 60 different tracks, 3,000 science-based activities and games, and 300 guided mediations based on the best practices of gaming science and behavioral therapeutic disciplines (including positive psychology, cognitive behavioral therapy, mindfulness, behavioral activation, and solution-focused therapy).

    Happify Flyer

  • iPrevail

    The iPrevail app provides on-demand support from trained wellness coaches through a private chat platform for people experiencing stress and related challenges. The digital platform also offers personalized mental health care guidance for people with depression, substance use disorder, and other issues.

    iPrevail Flyer

Tri-County Health Department

The Tri-County Health Department (TCHD) serves over 1.5 million people in Adams, Arapahoe, and Douglas Counties, and offers over 60 programs/services ranging from birth certificates, immunizations, and health care referrals to restaurant inspections and infectious disease investigations, from 11 offices in a 3,000-square-mile area. The agency's jurisdiction includes 26 municipalities and three unincorporated counties, 15 school districts with more than 360 public schools, 12 acute care hospitals, three Federally Qualified Healthcare Centers with multiple facilities, three community mental health service providers and one Regional Collaborative Care Organization (Colorado Access).

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COVID-19 Resources

Please visit Tri-County Health Department's website for the most up-to-date information.

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Bright Horizons® Subsidized Child and Elder Care

We recognize the stresses that come with making child or elder care arrangements. To help you manage these challenges, DU has partnered with Bright Horizons® to offer DU benefited employees Bright Horizons® Back-up Care™. This program provides up to 10 days of Back-Up Care™ at subsidized rates, as well as four-hour virtual tutoring sessions. Employees have access to high-quality, temporary, center-based and in-home credentialed babysitting agencies and trained caregivers.

For information regarding Bright Horizons® policies and procedures around COVID-19, please visit https://www.brighthorizons.com/covid19.

  • Learn how Bright Horizons® Works

    To better understand how Bright Horizons® works, please watch the webinars below.

    Password: aQUks45E

  • Bright Horizons® Subsidized Child and Elder Care

    Child care in a center is $20 per child per day or $35 per family per day. In-home care is $8 per hour (four hours minimum) for well children, adults, and elders.

    Pay no copay for the month of April, 2022, when you reserve Back-Up Care™ at a center.

    Learn More

  • Free Virtual Tutoring Through Your Back-Up Care™ Benefit

    With new challenges like remote and hybrid learning, your child may need extra one-on-one support. Great news! You can use the 10 sessions included in your Bright Horizons® Back-Up Care™ benefit to schedule time with an experienced tutor to help your 5–18-year-old stay on track academically. Get instant help in over 300 subjects or targeted support in math or reading. Each of your 10 Back-Up Care™ uses can be exchanged for four hours of virtual tutoring.

    Learn More

    Username: DU
    Password: Benefits4You

  • How to Get Care

    Step 1: Register for Back-up Care™

    Online
    1. Visit https://clients.brighthorizons.com/DU.
    2. Select "Use It" under Reserve Back-Up Care™.
    3. Click the "First Time User" button.
    4. Enter your employer credentials:
      Employer username: DU
      Employer password: Benefits4You
    5. You'll receive a confirmation email with a link to create a personalized username and password.
    6. Log in to your account with your new credentials.

    Note: If your benefit eligibility cannot be confirmed, you can still register by calling 1-877-BH-CARES. Your personal username and password will be delayed until confirmation is received from your employer.

    By Phone

    Call 1-877-BH-CARES (1-877-242-2737) to speak with a care consultant 24/7.

    • You'll receive a confirmation email with a link to create a personalized username and password.
    • Log in to your account with your new credentials.


    Step 2: Complete Your Care Profile

    1. Visit https://clients.brighthorizons.com/DU.
    2. Click on the blue "Create Your Care Profile" button.
    3. Fill out your Employee Profile.
    4. Add Care Recipients.
    5. Enable Authorized Contacts.
    6. Enter Care Locations.


    Step 3: Reserve Back-Up Care™

    Online

    Visit https://clients.brighthorizons.com/DU. Once you have completed your care profile, visit the homepage and click on the blue "Make My First Reservation" button.

    By Phone

    Call 1-877-BH-CARES (242-2737) to speak with a care consultant 24/7.

    Via Mobile App

    If you're fully registered and have used care before, search "Back-Up Care" in the App Store or Google Play and download the app to reserve care on the go. Once care is reserved, you will receive a confirmation email. You may also indicate in your care profile that you'd like to receive care confirmations via phone.


    FAQs

    • Back-Up Care™ FAQs
    • Additional Family Care and Support FAQs
  • Bright Horizons® Subsidized Elder Care

    Through our partnership with Bright Horizons®, DU employees may find support for elder care services two ways — through your Back-Up Care™ Bright Horizons® profile or through the elder care platform, Years Ahead.

    Years Ahead connects you with elder care search and referral tools for a network of senior care providers that includes in-home agencies, independent living facilities, assisted living facilities, memory care, and nursing homes. Supports available to you include an online needs assessment, information on selecting between elder care choices — including specialized facilities for memory/hospice care and independent/assisted-living communities — and a search tool for finding and evaluating care providers. Visit Years Ahead to access your free membership.


    Find Elder Care Support

    Bright Horizons® Portal Profile

    You have up to 10 uses for in-home and center care at reduced costs through DU's partnership. Visit https://clients.brighthorizons.com/DU, Click "Use it" underneath Reserve Back-Up Care, create your profile, enter your loved one's information including an age, and submit your request for care. A care consultant will search your area and contact you with results. Call 1-877-BH-CARES (242-2737) to speak with a care consultant 24/7.

    Employer Username: DU
    Employer Password: Benefits4You

    Years Ahead
    1. Visit https://clients.brighthorizons.com/DU.
    2. Scroll down and select "Use It" underneath "Find Elder Care Resources."
    3. Click "Continue" to access the Sitter City and Years Ahead intake form.
    4. On the right-hand side, select "Years Ahead," fill in your information, and click "Register Now."
    5. You will be directed to the Years Ahead elder care platform home page.
    FAQs and Support

    For other Bright Horizons® services and to access your personalized portal for Back-Up Care™, you may call 877-BH-CARES (242-2737) to speak with a care consultant 24/7.

  • Bright Horizons® Out-of-Network Care

    The next time the sitter or caregiver cancels, you won't have to stress. Rely on Bright Horizons® Back-Up Care™ whenever regular care falls through. And if Bright Horizons® is unable to find care for you, you have the option to find your own care.

    Through Out-of-Network Care, you can:

    • Contact Bright Horizons® to receive pre-approval and reimbursement forms.
    • Hire a caregiver within your own personal network, such as a relative, babysitter, or friend.
    • Receive a reimbursement stipend of $100 per day to use toward the cost of care.

    Out-of-Network Care Flyer

  • 2021 Bright Horizons® Webinars

    Preparing for Back-to-School in 2021

    As we head into the new school year, fragments of uncertainty remain from the COVID-19 pandemic. Use these suggested strategies to help prepare your young learner for returning to school in 2021.

    Learn More


    How to Prepare Your Child for Preschool

    Starting preschool marks the beginning of a new phase in your child's development. Use these tips from Bright Horizons® to prepare your toddler for preschool.

    Learn More


    Learning How to Learn: Tips for Developing Executive Function Skills at Home

    Executive function skills are strong predictors of success later in life. Read these fun ways children can develop executive function skills at home.

    Learn More


    Teach. Play. Love. Episode 28: "The Year of Learning Loss"

    This past year of changes to the school system has many parents concerned whether their kids are academically behind. Listen to this Teach. Play. Love. podcast episode to hear what our experts have to say about the pandemic school year, and the best ways to keep kids learning.

    Learn More


    Teach. Play. Love. Episode 29: "Making Up for Lost Social Time"

    Did your child's social skills take a step back after going through a year of limited interaction with other people? Our child development experts discuss how to help your child rediscover the joy of being around others.

    Learn More


    The Work-Life Equation: "Summer's Over! Back to School"

    Listen to this podcast episode to get tried-and-true tips straight from the host and guest extraordinaire for the new school year, including how to delegate family tasks (hint: kids can help, too!), ways to avoid overload, and why it's ok to say "no" to volunteer gigs, guilt free.

    Learn More

Milk Stork

Milk Stork is the first and only breast milk delivery service for traveling moms, providing no-fuss, refrigerated, express shipping or easy toting of breast milk home to baby.

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  • How It Works
    1. Pump according to your regular nursing schedule and refrigerate your milk.
    2. Pack your refrigerated breast milk in your activated Milk Stork cooler (instructions included).
    3. Tote your cooler of milk home in the reusable tote provided, or ship your refrigerated breast milk home overnight by scheduling your own FedEx pickup or asking your hotel to help.

    Please see the Milk Stork flyer for more information.

  • Customer Service Information

    Email: info@milkstork.com
    Phone: 888-207-6909

Fridge Check-Out for New Parents

We provide mini fridges for your office or desk at no cost during the transition back to work after leave.

  • How It Works
    1. Email well@du.edu with your contact information, office number or location, and fridge size preference (pictured in the flyer) so that arrangements can be made for obtaining a fridge.
    2. There is no time limit on the fridge's return, as every person's needs are different. Simply return the fridge when it is no longer needed. Once you are finished, email well@du.edu to coordinate the fridge pick-up.

    Please see the Fridge Check-Out flyer for more information.

Lactation Room Map

Designated lactation rooms are available throughout campus. For information or access to the interactive map with detailed room information, please email well@du.edu.

 

Landed Home Loans

Join Landed at an upcoming info session to learn more about how they support educators in the home sale process and provide cash back to sellers. Landed is hosting online information sessions for all employees interested in learning more about Landed's down payment program and other home-buying resources. If you would like to connect with a Landed teammate, visit Landed's website at the link below.

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Contact

 

Human Resources & Inclusive Community